- I need to ask Brooke & Lo something in regards to my order/products! where do i write to them?
- hotmail: diamond_and_sapphire_twin@hotmail.com
msn messenger: diamond_and_sapphire_twin@hotmail.com
myspace: www.myspace.com/diamondandsapphiretwin
facebook: brooke_sapphiretwin@hotmail.com
- when will i recieve my order?
- our garments are made to order as they are exclusive and not sold in high volume…
we aim to get your order to you in 10-14 working days.
however, if we happen to have the item already made up, we’ll contact you and let you know..it will take 3-5 days for you to recieve it.
- do u ship world-wide?
- we definately do! postage prices are quoted on the item…our shipping costs are excellent and we combine postage for 2 or more items.
- do u sell anywhere else?
- we only sell online through this site and our official myspace page www.myspace.com/diamondandsapphiretwin.
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- what is your myspace address?
- www.myspace.com/diamondandsapphiretwin
add us to your top friends, suscribe us for all the latest on Silicone Saturdays.
- do you accept returns and refunds?
- we will offer store credit if contacted within 2 days of you receiving your item if sizing is an issue only. item must be in brand new condition. store credit to be used within 3 months.
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.